Question from
Anne E***
, Date: 13.05.2024
Could you please send the size of this seat. Many thanks
Answer from Superbath
Dear Anne,
Here is the link to the dimensions of this article.
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101
The Superbath team
Question from
Janis H***
, Date: 14.03.2024
How do I know which toilet seat to order. There seems to be so many, and they all look the same.
Answer from Superbath
Dear Janis,
To find the right seat for your toilet, please send us the part number of your toilet. If you don't have it, you can contact the manufacturer directly.
The Superbath team
Show More Questions
Question from
michael d***
, Date: 19.02.2024
can you please confirm the precise distance between the fixing points on the s101 toilet seat please.
Answer from Superbath
Dear Michael,
The mounting centre distance is 155mm.
The Superbath team
Question from
Asta B***
, Date: 13.02.2024
Im looking to buy two toilet seat covers. My current toilet details:Villeroy & Rock O.Novo wall hung 566010 with soft close seat 9M3551
in Alpine White. I need same or similar seat cover so it would fit on my current toilet. Thanks
Answer from Superbath
Dear Asta,
The reference ISI1100068 is compatible with your 566010 toilet.
The Superbath team
Question from
Caroline V***
, Date: 18.01.2024
Hi - I am looking for a toilet seat with distance between the fixings of 6.5 inches or 16 cms between them. The toilet is of Villeroy and Boch. We are looking for a white one with soft closing. It is the left fixing of the seat that is broken so wondering whether we need to buy a whole new toilet seat and which type this would be or whether we can have replacement fixers. Please can you advise on the type of toilet seat/ fixings we need. Ty
Answer from Superbath
Dear Caroline,
If it's the fixing that's broken you can just buy replacement fixings, but to be able to give you the right model we need the reference of your seat.
The Superbath team
Question from
Mark R***
, Date: 12.01.2024
Hi
I have a Viceroy and both wall hung toilet with removable soft close seat. This looks like the replacement seat I need but how can I check that it will fi?
Thanks in advance
Answer from Superbath
Dear Mark,
You need to check the dimensions (width, length, centre-to-centre distance for fixing the seat) and shape of your toilet.
Or, if you have it, send us the reference number of your toilet.
The Superbath team
Question from
Lynda C***
, Date: 18.12.2023
Hi will this fit villeroy and boch omniscient architectural 98M96101
Many Thanks
Answer from Superbath
Dear Lynda,
References 9M38S101 and 98M96101 do not have the same dimensions.
The Superbath team
Question from
Anne P***
, Date: 11.12.2023
Hello,
Would this seat work with a Subway 2.0 toilet?
Thank you
Anne
Answer from Superbath
Dear Anne,
No, this seat is not compatible, you must choose ISI1100091
The Superbath team
Question from
Guy M***
, Date: 21.10.2023
Please can you supply dimensions for this seat (9M38S101). The one i am looking to replace is approx 33 x 26 cm to inside edge
Answer from Superbath
Dear Guy,
Here is all the information we have.
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101
The Superbath team
Question from
Stacey M***
, Date: 29.09.2023
Hi, if I purchase this seat does it come with the fixings?
Answer from Superbath
Dear Stacey,
According to the V&B website the fixings are included.
The Superbath Team
Question from
Veronica B***
, Date: 18.09.2023
I need a replacement toilet seat. Fitting 6.5cm soft close . Hope this makes de
Answer from Superbath
Dear Veronica,
In order to advise you on compatible toilet seat models, I need the reference number of your toilet.
The Superbath team
Question from
Karen H***
, Date: 16.08.2023
How do I know if this fits my existing Villeroy Boch toilet ?
Answer from Superbath
Dear Karen,
To help you find a flap that's compatible with your toilet, we need to know the part number of your toilet.
The Superbath team
Question from
Tom E***
, Date: 14.08.2023
Does the seat come with brackets to attach to toilet?
Answer from Superbath
Dear Tom,
No, the brackets are not included with this article.
The Superbath team
Question from
Amanda W***
, Date: 04.08.2023
How can I find out which seat fits my toilet?
Answer from Superbath
Dear Amanda,
You can send us the part number of your toilet and we'll give you the part numbers of compatible flaps.
If you don't have this reference, please contact the manufacturer for help.
The Superbath team
Question from
John B***
, Date: 27.06.2023
does toilet seat come with hinge pillars
Answer from Superbath
Dear John,
This item is sold with seat, toilet seat and hinges, fixings are not included.
The Superbath Team
Question from
Peter F***
, Date: 23.04.2023
Hi,
I’m looking for a Villeroy & Boch toilet seat and cover for a V&B omniscient novo floor standing we, 360mm x 560mm. Is product 9M38S101 the correct replacement? If so, is it easy to fit? I’ll need to take out the existing hinges which are attached to the wc. Thanks Peter Fitzpatrick
Answer from Superbath
Dear Peter,
This item is compatible and the assembly guide will be delivered with the item so it should be easy to change.
The Superbath Team
Question from
Paul M***
, Date: 11.04.2023
I need a new D-shaped top fixing, soft close toilet seat to fit a Villeroy and Boch toilet.. Does the 9M38S101 which you stock have fixing holes 180mm apart?
Answer from Superbath
Dear Paul,
Here is all the information provided by the manufacturer:
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html
The Superbath team
Question from
Wendy L***
, Date: 07.04.2023
I have a Villeroy & Boch toilet O Novo
Compact Close Coupled Pan 360 x 610mm
White Alpin. Please can you advise which
Seat I need to Buy and your price please.
Thank you
Wendy
Answer from Superbath
Dear Wendy,
If your toilet reference is ISI1200333.0 then you should indeed choose ISI1100068.
If your toilet part number is different please send it to us so that we can give you the part number of the compatible flaps
The Superbath Team
Question from
Kenny M***
, Date: 03.04.2023
Looking to replace a Villeroy & Boch White soft close toilet seat. The dimensions are 460mm x 370mm. Depth of cover is 50mm. It is the D-shape. Can you give me the part number and price please?
Answer from Superbath
Dear Kenny,
In order to give you a compatible toilet seat, could you please give us the reference or model of your toilet.
The Superbath Team
Question from
David D***
, Date: 30.03.2023
how is the toilet seat for O.nover (9M38S101) fitted to WC
Answer from Superbath
Dear David,
The flap is fixed with stainless steel hinges.
The Superbath Team
Question from
John R***
, Date: 10.02.2023
Hi there, what is the measurement for the hinge fittings? I need a toilet seat with approx 22cm/220mm between each fitting peg.
Thank you,
John
Answer from Superbath
Dear John,
Here is the manufacturer's data sheet for this article.
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html
The Superbath Team
Question from
Jeremy A***
, Date: 02.02.2023
Could you confirm please that Order number: ISI1100068
Manufacturer number: 9M38S101 advertised on your website includes all fitting pack as well ?
in case I order the incorrect item what would be your return policy please?
thank you
Jeremy
Answer from Superbath
Dear Jeremy,
The seat fixings are included, and for the return policy I invite you to read the link below.
https://superbath.co.uk/return-policy
The Superbath Team
Question from
Vikki H***
, Date: 10.01.2023
My toilet seat is Villeroy & Boch 98M9 61 01 please can you advise which one I need to buy as a replacement?
Thank you
Vikki
Answer from Superbath
Dear Vikki,
The reference you are looking for is Product reference : ISI150147
Part Number : 98M96101
The Superbath Team
Question from
Paul M***
, Date: 29.11.2022
Can you provide dimensions for the seat please? Specifically, the 'centre to centre' dimensions for the fixings to the base. Thanks
Answer from Superbath
Hello Paul,
Here are all the elements we have for this article
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html
the Superbath team
Question from
Deborah D***
, Date: 28.09.2022
Is this toilet seat suitable for a CP hinge fitting as in the info of our new build house it says onovo soft close toilet seat cp hinge
Thank you
Answer from Superbath
Dear Deborah,
You can find more information on the manufacturer's website.
https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html
The Superbath Team
Question from
Ronald T***
, Date: 05.09.2022
Does the toilet seat come with soft close cartridges fitted?
Answer from Superbath
Hello Ronald
I don't know what you mean by "cartridge" but the characteristics of this article are :
⦁ Stainless steel hinges
⦁ SoftClosing: soft closing
⦁ QuickRelease: quick and easy cleaning
The Superbath.co.uk team
Question from
Jacky W***
, Date: 15.08.2022
I would like to check if I buy soft close toilet seat from your shop, will your shop be responsible for the installation as well? The brand of the toilet itself is Villeroy & Boch. Many thanks. Pls feel free to reach out to me via mobile (also on WhatsApp) or email.
Answer from Superbath
Hello Jacky,
We are sorry but we do not deal with the installation.
The superbath team.