Villeroy and Boch Soft Close Toilet Seat O.novo (9M38S101)

Question from Caroline V*** , Date: 18.01.2024

Hi - I am looking for a toilet seat with distance between the fixings of 6.5 inches or 16 cms between them. The toilet is of Villeroy and Boch. We are looking for a white one with soft closing. It is the left fixing of the seat that is broken so wondering whether we need to buy a whole new toilet seat and which type this would be or whether we can have replacement fixers. Please can you advise on the type of toilet seat/ fixings we need. Ty

Answer from Superbath

Dear Caroline,

If it's the fixing that's broken you can just buy replacement fixings, but to be able to give you the right model we need the reference of your seat.

The Superbath team

Question from Mark R*** , Date: 12.01.2024

Hi I have a Viceroy and both wall hung toilet with removable soft close seat. This looks like the replacement seat I need but how can I check that it will fi? Thanks in advance

Answer from Superbath

Dear Mark,

You need to check the dimensions (width, length, centre-to-centre distance for fixing the seat) and shape of your toilet.

Or, if you have it, send us the reference number of your toilet.

The Superbath team

Question from Lynda C*** , Date: 18.12.2023

Hi will this fit villeroy and boch omniscient architectural 98M96101 Many Thanks

Answer from Superbath

Dear Lynda,

References 9M38S101 and 98M96101 do not have the same dimensions.

The Superbath team

Question from Anne P*** , Date: 11.12.2023

Hello, Would this seat work with a Subway 2.0 toilet? Thank you Anne

Answer from Superbath

Dear Anne,

No, this seat is not compatible, you must choose ISI1100091

The Superbath team

Question from Guy M*** , Date: 21.10.2023

Please can you supply dimensions for this seat (9M38S101). The one i am looking to replace is approx 33 x 26 cm to inside edge

Answer from Superbath

Dear Guy,

Here is all the information we have.

https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101

The Superbath team

Question from Stacey M*** , Date: 29.09.2023

Hi, if I purchase this seat does it come with the fixings?

Answer from Superbath

Dear Stacey,

According to the V&B website the fixings are included.

The Superbath Team

Question from Veronica B*** , Date: 18.09.2023

I need a replacement toilet seat. Fitting 6.5cm soft close . Hope this makes de

Answer from Superbath

Dear Veronica,

In order to advise you on compatible toilet seat models, I need the reference number of your toilet.

The Superbath team

Question from Karen H*** , Date: 16.08.2023

How do I know if this fits my existing Villeroy Boch toilet ?

Answer from Superbath

Dear Karen,

To help you find a flap that's compatible with your toilet, we need to know the part number of your toilet.

The Superbath team

Question from Tom E*** , Date: 14.08.2023

Does the seat come with brackets to attach to toilet?

Answer from Superbath

Dear Tom,

No, the brackets are not included with this article.

The Superbath team

Question from Amanda W*** , Date: 04.08.2023

How can I find out which seat fits my toilet?

Answer from Superbath

Dear Amanda,

You can send us the part number of your toilet and we'll give you the part numbers of compatible flaps.

If you don't have this reference, please contact the manufacturer for help.

The Superbath team

Question from John B*** , Date: 27.06.2023

does toilet seat come with hinge pillars

Answer from Superbath

Dear John,

This item is sold with seat, toilet seat and hinges, fixings are not included.

The Superbath Team

Question from Peter F*** , Date: 23.04.2023

Hi, I’m looking for a Villeroy & Boch toilet seat and cover for a V&B omniscient novo floor standing we, 360mm x 560mm. Is product 9M38S101 the correct replacement? If so, is it easy to fit? I’ll need to take out the existing hinges which are attached to the wc. Thanks Peter Fitzpatrick

Answer from Superbath

Dear Peter,

This item is compatible and the assembly guide will be delivered with the item so it should be easy to change.

The Superbath Team

Question from Paul M*** , Date: 11.04.2023

I need a new D-shaped top fixing, soft close toilet seat to fit a Villeroy and Boch toilet.. Does the 9M38S101 which you stock have fixing holes 180mm apart?

Answer from Superbath

Dear Paul,

Here is all the information provided by the manufacturer:

https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html

The Superbath team

Question from Wendy L*** , Date: 07.04.2023

I have a Villeroy & Boch toilet O Novo Compact Close Coupled Pan 360 x 610mm White Alpin. Please can you advise which Seat I need to Buy and your price please. Thank you Wendy

Answer from Superbath

Dear Wendy,

If your toilet reference is ISI1200333.0 then you should indeed choose ISI1100068.

If your toilet part number is different please send it to us so that we can give you the part number of the compatible flaps

The Superbath Team

Question from Kenny M*** , Date: 03.04.2023

Looking to replace a Villeroy & Boch White soft close toilet seat. The dimensions are 460mm x 370mm. Depth of cover is 50mm. It is the D-shape. Can you give me the part number and price please?

Answer from Superbath

Dear Kenny,

In order to give you a compatible toilet seat, could you please give us the reference or model of your toilet.

The Superbath Team

Question from David D*** , Date: 30.03.2023

how is the toilet seat for O.nover (9M38S101) fitted to WC

Answer from Superbath

Dear David,

The flap is fixed with stainless steel hinges.

The Superbath Team

Question from John R*** , Date: 10.02.2023

Hi there, what is the measurement for the hinge fittings? I need a toilet seat with approx 22cm/220mm between each fitting peg. Thank you, John

Answer from Superbath

Dear John,

Here is the manufacturer's data sheet for this article.

https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html

The Superbath Team

Question from Jeremy A*** , Date: 02.02.2023

Could you confirm please that Order number: ISI1100068 Manufacturer number: 9M38S101 advertised on your website includes all fitting pack as well ? in case I order the incorrect item what would be your return policy please? thank you Jeremy

Answer from Superbath

Dear Jeremy,

The seat fixings are included, and for the return policy I invite you to read the link below.

https://superbath.co.uk/return-policy

The Superbath Team

Question from Vikki H*** , Date: 10.01.2023

My toilet seat is Villeroy & Boch 98M9 61 01 please can you advise which one I need to buy as a replacement? Thank you Vikki

Answer from Superbath

Dear Vikki,

The reference you are looking for is Product reference : ISI150147

Part Number : 98M96101

The Superbath Team

Question from Paul M*** , Date: 29.11.2022

Can you provide dimensions for the seat please? Specifically, the 'centre to centre' dimensions for the fixings to the base. Thanks

Answer from Superbath

Hello Paul,

Here are all the elements we have for this article 

https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html

the Superbath team

Question from Deborah D*** , Date: 28.09.2022

Is this toilet seat suitable for a CP hinge fitting as in the info of our new build house it says onovo soft close toilet seat cp hinge Thank you

Answer from Superbath

Dear Deborah,

You can find more information on the manufacturer's website.

https://pro.villeroy-boch.com/en/gb/bw/p/O.novo-Toilet-seat-and-cover-Oval-9M38S101.html

The Superbath Team

Question from Ronald T*** , Date: 05.09.2022

Does the toilet seat come with soft close cartridges fitted?

Answer from Superbath

Hello Ronald

I don't know what you mean by "cartridge" but the characteristics of this article are :

⦁ Stainless steel hinges

⦁ SoftClosing: soft closing

⦁ QuickRelease: quick and easy cleaning

The Superbath.co.uk team

Question from Jacky W*** , Date: 15.08.2022

I would like to check if I buy soft close toilet seat from your shop, will your shop be responsible for the installation as well? The brand of the toilet itself is Villeroy & Boch. Many thanks. Pls feel free to reach out to me via mobile (also on WhatsApp) or email.

Answer from Superbath

Hello Jacky,

We are sorry but we do not deal with the installation.

The superbath team.