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About SuperBath

SuperBath-2

 Welcome to SuperBath!

Who we are

SuperBath is an online shop that distinguishes itself through the quality and performance of its products. We offer an extensive range of high quality plumbing products for your kitchen and bathroom. Our head office and warehouse is located in Germany, which allows us to maintain the strong connections we have with the German brands and to continuously obtain the best purchasing prices. Our mission is to:

Offer high quality products, at low prices, with excellent customer service!   

High quality products: When selecting our products, we focus on premium German brands such as Grohe, Hansgrohe and Geberit. All of which are built on the foundation of high quality and innovative design. Our product range includes the latest series available and is endowed with the newest technologies so you are guaranteed to enjoy them for years.

Low Prices: You can rely on us to provide you with top brands at low prices. We have excellent supplier relationships across Europe and purchase large volumes which allows us to offer the best prices for our customers.

Excellent Customer Service: Our customer service team will offer professional, tailor-made solutions to all of your queries. Decorate your kitchen and bathroom according to your style, all from the comfort of your home and with the direct assistance of SuperBath at your disposal. Whether you are an individual working on a DIY project looking for some advice, or a professional looking for the lowest price, SuperBath is here to help!

 

Our values

“Excellence for everyone” 

You probably think that having a luxurious bathroom is something for 5-star hotels only. Think again. SuperBath has helped thousands of customers achieve the bathroom and kitchen of their dreams by offering the highest quality design products against extremely competitive prices. At the core of our product portfolio are the Grohe and Hansgrohe brands, which have set the standard for bathroom and kitchen products for centuries. With our purchasing company located in Germany, we have excellent relationships with these brands. This allows us to obtain the best prices!

If you ask us what is our secret that sets us apart from other UK bathroom retailers? Then we will tell you it is our strong offering in core bathroom brands such as Grohe and Hansgrohe, which is unmatched.

 “Customer satisfaction is our number one priority”

SuperBath is your partner during your refurbishment project of your kitchen and bathroom. Do you need a product that is not in our products catalogue yet? You have a question regarding your order? You need further information about a product? We are here to help you benefit from our expertise!

Being close to our customers is paramount, meeting your expectations and answering any concerns is our vision of business. 100% customer satisfaction in every shape and form constitutes our main goal. We welcome your comments, suggestions or concerns about our products and service. Here at SuperBath we are continuously striving to improve our company, all comments are taken into consideration and are used to improve our performance. Please feel free to contact us and let us know about any concerns or questions that you might have!

 

Our customer service: Your starting point for the bathroom and kitchen of your dreams!

We take pride in our customer service department which we consider to be the core of our organization. Much more than just a call-centre, our customer service department is there not just to answer questions, but to proactively help you achieve your dream bathroom and kitchen. Whether it is pre-or after sales support, price or product requests, technical or general questions, or simply just remarks you might have, we are there to assist you.

You can contact our customer service department via the following methods:

  • E-mail: service@superbath.co.uk
  • Telephone: 020 3322 9157 (from Mondays to Fridays between 8 am and 5 pm)

 

Delivery of your order

SuperBath aims to deliver your order as fast as possible. We have a lot of products in stock that can be delivered in just 3-5 working days after dispatch. Do not hesitate to call us if you want the latest information on delivery times.

For further information about the delivery process, please see the delivery page

 

Money back & Exchange guarantee

We are aware that it is not always easy to make the right choice in design for your kitchen and bathroom. That is why all products purchased with SuperBath are backed by a 14-day money-back guarantee. This will allow you to have a significantly longer time-frame to make your final decision if you have any concerns. If the item is not suitable for some reason or in case of defective goods, we will provide you with a return label that will make the return and exchange completely free for you. Within two week you can get your refund.

 

Is there any other information that you are looking for? Let us know!